- 50 Limited Remote support
- Operating system windows & MAC
- Installing and removing of software
- Anti-virus Checking
- Support Within Business Hours
- Onsite Support ( Call Us )
- Service Level Agreement (SLA) < 8 Hours
No Set-up FeeInfrastructure SupportAsset Lifecycle ManagementVPN Connection Between Branches
Basic Support
AED 399 /MON
Professional Support
AED 799 /MON
- 100 Limited Remote support
- Operating system windows & MAC
- Installing and removing of software
- Anti-virus Checking
- 24×7 Remote Support
- Onsite Support ( Call Us )
- Service Level Agreement (SLA) < 2 Hours
- No Set-up Fee
Infrastructure SupportAsset Lifecycle ManagementVPN Connection Between Branches
Premium Support
CALL US
- Unlimited Remote support
- Network Monitoring & Support
- Desktops / Laptops / Servers
- Employee Onboarding & Offboarding
- Infrastructure Support
- No Set-up Fee
- 24×7 Remote Support
- Emergency Onsite Support ( 3 visits)
- Service Level Agreement (SLA) < 30 min
- Asset Lifecycle Management
- VPN Connection Between Branches
Outsourced IT services for companies in the MENA region.
“Plug-and-Play” IT Department
Tired of the high cost and effort of maintaining your own IT department? 24Online remote outsourcing connects you with a fully-staffed virtual IT department for a low monthly fee. This total solution provides you with IT service on an as-needed basis, freeing you up to focus on your business.
Based in Amman, Jordan, we support companies throughout the Middle East. Our well-trained technicians communicate in Arabic and English, and support you by phone, chat, email, web portal, and remote access software. We can reduce your downtime by troubleshooting technical issues while you work.
24Online remote outsourcing is easy to budget. Billed monthly, with no pricey setup fees and no penalty for cancellation, it’s a low-risk way for you to experience IT freedom.
What are the benefits of outsourcing with 24Online Remote?
- Affordable: No setup or cancellation fees. Far less expensive than your own IT department.
- Accessible: Your support is delivered by phone, chat, email, or via our web portal. Issues can be quickly resolved using remote access software.
- Available: We work 24/7 across time zones. Response times are guaranteed in our SLA agreement.
- Accountable: Support requests are documented with our online ticketing system.
Daily reporting is provided, for you to monitor our progress.
- Reliable: In business for more than a decade. Experienced in 15+ industries. Ready to serve.
- Bilingual in Arabic and English.
- International: Currently serving Jordan, USA, UAE, and KSA.
Get started for free today!
Call Our Amman Office
+962 6 582 88 33
No credit card required.
Limit to 3 incidents. Cancel anytime.