Basic Support

UAE
AED 499 Monthly
  • 8-15 Desktops / Laptops per Site
  • Operating system windows & MAC
  • Installing and removing of software
  • Anti-virus Checking
  • Support Within Business Hours
  • Onsite Support ( Call Us )
  • Service Level Agreement (SLA) < 8 Hours
  • No Set-up Fee
  • Infrastructure Support
  • Asset Lifecycle Management
  • VPN Connection Between Branches

Professional Support

UAE
AED 799 Monthly
  • 16 - 25 Desktops / Laptops per Site
  • Operating system windows & MAC
  • Installing and removing of software
  • Anti-virus Checking
  • 24x7 Remote Support
  • Onsite Support ( Call Us )
  • Service Level Agreement (SLA) < 2 Hours​
  • No Set-up Fee
  • Infrastructure Support
  • Asset Lifecycle Management
  • VPN Connection Between Branches
MOST POPULAR

Premium Support

UAE
Call Us Monthly
  • Large No. of Desktops / Laptops per Site​
  • Network Monitoring & Support
  • Desktops / Laptops / Servers
  • Employee Onboarding & Offboarding
  • Infrastructure Support
  • No Set-up Fee
  • 24x7 Remote Support
  • Emergency Onsite Support ( 3 visits)
  • Service Level Agreement (SLA) < 30 min
  • Asset Lifecycle Management
  • VPN Connection Between Branches

What are the benefits of outsourcing with 24Online Remote?

  • Affordable. No setup or cancellation fees. Far less expensive than your own IT department.
  • Accessible. Your support is delivered by phone, chat, email, or via our web portal. Issues can be quickly resolved using remote access software.
  • Available. We work 24/7 across time zones. Response times are guaranteed in our SLA agreement.
  • Accountable. Support requests are documented with our online ticketing system. Daily reporting is provided, for you to monitor our progress.
  • Reliable. In business for more than a decade. Experienced in 15+ industries. Ready to serve.
  • Bilingual in Arabic and English.
  • International. Currently serving Jordan, USA, UAE, and KSA.

Today is the day!

Your virtual IT department is waiting.

Outsourced IT services for companies in the MENA region.

“Plug-and-Play” IT Department

Tired of the high cost and effort of maintaining your own IT department? 24Online remote outsourcing connects you with a fully-staffed virtual IT department for a low monthly fee. This total solution provides you with IT service on an as-needed basis, freeing you up to focus on your business.

Based in Amman, Jordan, we support companies throughout the Middle East. Our well-trained technicians communicate in Arabic and English, and support you by phone, chat, email, web portal, and remote access software. We can reduce your downtime by troubleshooting technical issues while you work.

24Online remote outsourcing is easy to budget. Billed monthly, with no pricey setup fees and no penalty for cancellation, it’s a low-risk way for you to experience IT freedom.

Safe, fast, and guaranteed. What more could you ask for? Give it a try and get started today! Our team is waiting to assist you.