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Remote Outsourcing - 24ONLINE
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Our outsourced IT services are safe, fast, and guaranteed.

Tired of the high cost and effort of maintaining your own IT department? 24Online remote outsourcing connects you with a fully-staffed-virtual-IT department for a low monthly fee. This total solution provides you with IT services on an as-needed basis, freeing you up to focus on your business.

Your Plug-and-Play IT Department

Based in Amman, Jordan, we support companies throughout the Middle East. Our well-trained technicians communicate in Arabic and English, and support you by phone, chat, email, web portal, and remote-access software. We can reduce your downtime by troubleshooting technical issues while you work.

24Online remote outsourcing is easy to budget. Billed monthly, with no pricey setup fees, and no penalty for cancellation, it’s a low-risk way for you to experience IT freedom.

Remote Outsourcing

  • BASIC SUPPORT

  • USD$125/mo
    • 50 Limited remote support
    • Windows & MAC operating systems
    • Installing and removing software
    • Anti-virus checks
    • Online support during business hours
    • Service Level Agreement (SLA) < 8 Hours
    • No set-up fees
    • Infrastructure support
    • Asset Lifecycle Management
    • VPN connection between branches

  • PROFESSIONAL SUPPORT

  • USD$225/mo
    • 100 Limited remote support
    • Windows & MAC operating systems
    • Installing and removing software
    • Anti-virus checks
    • Online support during business hours
    • Service Level Agreement (SLA) < 2 Hours
    • No set-up fees
    • Infrastructure support
    • Asset Lifecycle Management
    • VPN connection between branches

  • PREMIUM SUPPORT

  • $CALL US/mo
    • Unlimited remote support
    • Network monitoring & support
    • Desktops / Laptops / Servers
    • Employee on-boarding & off-boarding
    • Infrastructure support
    • No Set-up Fee
    • 24×7 remote support
    • Service Level Agreement (SLA) < 30 min
    • Asset lifecycle management
    • VPN connection between branches

Benefits of outsourcing with 24Online Remote

Affordable

No setup or cancellation fees. Far less expensive than your own IT department.

Accessible

Your support is delivered by phone, chat, email, or via our web portal. Issues can be quickly resolved using remote-access software.

Available

We work 24/7 across time zones. Response times are guaranteed in our SLA agreement.

Accountable

Support requests are documented with our online ticketing system.

You can monitor our progress through daily reports.

Reliable

 10+ years in business. Experienced in 15+ industries. Ready to serve.

International

Currently serving Jordan, USA, UAE, and KSA.

Get started for free today!

Safe, fast, and guaranteed. What more could you ask for? Give it a try and get started today! Our team is waiting to assist you.