24Online supports companies in the MENA region with expert IT services, products, and technical support, enabling them to rapidly respond to changing market conditions. We currently serve markets in Jordan, UAE, and KSA.
24Online Tech support
Feeling overwhelmed by managing your own IT operations? Whether you are looking for a team for big-picture IT planning, or just reliable everyday IT support, we have the options you need.
Your IT support plan can include any of the following:
Weekly or monthly on-site visits, plus support by phone, chat, email, and remote-access technology
Software installation and updates
User-access management (ex. on-boarding and off-boarding)
Computer networking, network admin and server support
Cybersecurity measures
Firewall, antivirus software, ransomware protection
Cloud backup and storage subscriptions, cloud migrations
IT consulting services
If money is a concern, we can hone in on budget-friendly solutions that streamline existing operations and leverage external platforms such as cloud technology, to reduce the costs associated with maintaining servers and unnecessary hardware. Whatever the case, we let you take the lead, and we make it our job to deliver the solution that is perfectly suited to your business objectives.
Here are some areas where you could benefit from our IT services:
Business expansion and infrastructure builds
Network development or redesign
Security audits and ethical hacking
Strategies to improve business agility
Compliance issues
Business globalization
CIO-level consulting
Support across borders
A 24Online Remote IT Support Plan is well-suited for clients unable to wait for a support professional to travel to their location. We love delivering support this way, as it allows us to bypass traffic, parking, or scheduling issues and assist you directly and on-demand. Our staff are bilingual in English and Arabic, so 24Online Remote Support is a good fit for clients in the Middle East who seek culturally compatible tech support services. We can easily work across borders this way, providing service throughout the MENA region.